Meet the Team
No one's excited to see their doctor, right? Wrong! One of the biggest reasons our patients love our office so much is the amazing staff. Aside from a private, one-on-one conversation with Dr. Carrozzella, you will be treated with respect, courtesy and love by our dedicated staff.
Why do they care so much about our patients? A few of them are patients themselves with their own amazing success stories, but all of them simply love helping people feel better. Each member of our staff goes above and beyond to make sure you have the best experience possible. They are driven by our core values and it shows!
Your Health Advocates
CHIEF OPERATING OFFICER
Jody comes to Florida Center for Hormones and Wellness following a twenty-five-year career as a professional marketer and entrepreneur. She is also a hormone patient. Although Jody is in her 40’s and is pre-menopausal, she suffered from fatigue, foggy head syndrome, and a low sex drive. After a few months on pellet therapy, she is started to see remarkable changes in her energy levels, improved clarity, and more desire for intimacy.
DIRECTOR OF PATIENT SERVICES
Amanda has worked with Dr. Carrozzella since the beginning. As Director of Patient Services, Amanda works with all our new patients to ensure they get the care they need. A year or two after she started with Dr. C, she and her husband tried to get pregnant – a three-year effort during which Amanda suffered two miscarriages. When she went to Dr. C for help, he diagnosed her with PCOS (Polycystic Ovary Syndrome) and began treating her with bio-identical hormones. Within one month she happily became pregnant and in March of 2018, Amanda and her husband Tyshon welcomed a happy, healthy baby girl named Neaveh in to the world.
DIRECTOR OF MEDICAL SERVICES
Patrick joined the team as a seasoned Medical Assistant and expert in men’s health. In addition to his EMT experience prior to coming to Florida Center for Hormones and Wellness, Patrick worked in several clinics that support men in a variety of health concerns including erectile dysfunction, sexual performance, and intimate wellness. As the Director of Medical Services, Patrick runs the clinic with compassion and integrity and the patients just love him.
Clayton joins us after nearly four years in the non-profit education sector where he directed marketing efforts in South Florida. His insight and fresh perspective on marketing, namely digital marketing, come from years of in-house campaign creation and direction. Prior to beginning his career in marketing, Clayton worked a wide variety of jobs ranging from project supervisor for a home repair organization in Asheville, NC to session guitarist in a well renowned Orlando based recording studio. He is passionate, driven, and creative in many aspects of life and brings his innate desire to succeed into FCHW every day.
Most recently working in the hearing health sector aiding seniors in their hearing loss needs, Gena brings with her a passion for what she does and a strong desire to make a difference in others' lives through her work. Outside of work, Gena is a wife and mother, and loves a good weekend getaway. She also adores country music and the beach. Having experienced BHOT treatment herself after a hysterectomy, she fully understands the need for the services FCHW provides and is proud of her ability to help others in their journey to their best life.
FRONT DESK MANAGER
After three-and-a-half years working with a local podiatrist, Kierstin joined the FCHW family. She brings with her amazing organization skills, caring bedside manner, and fun personality – which is as fierce as her bright red hair. When Kierstin is not taking care of patients, she is feeding them. When not in the office you can find her doing what she loves: serving yummy food at BJ's Resturant in Kissimmee.
Shaunte’ Campbell is a Sanford, Florida Native. She is Registered Medical Assistant who loves healthcare. She holds an Associates Degree in Medical Assisting, a Bachelor’s in Business and she also has her MBA in Healthcare Administrative Business. Shaunte’ is a strong believer in the power of positive thinking in the workplace. Shaunte’ regularly develops internal wellness campaigns to assist others with effective mental health techniques. And she enjoys a good Netflix binge!
Florida Center for Hormones & Wellness core values.
Florida Center for Hormones and Wellness provides evidence based, life enhancing age management to people who deal with hormone, metabolic and sexual problems so that they may enjoy a longer, healthier life filled with vitality.
We Foster Education
Every staff member is encouraged to seek and attend courses, seminars and online training that would benefit us in our current role. We also actively learn "on the job" everyday from both each other and educators that visit our office to provide training. Learning new skills and growing your current skill set is important for personal development and a healthy mind.
We Pursue Excellence
We think pursuing excellence means always doing your best and know it's important to pursue excellence, not perfection. This mans we pay attention to details, we take the time needed to get things right and we embrace the idea of continuous improvement. Mediocrity ignites apathy and we all feel the job we are doing is far too important to give anything less than 100%.
We have integrity
Integrity to us means being honest and having a defined set of ethical principles we follow in the office. We need your trust to be able to provide the highest level of care and address some of the most sensitive issues people deal with personally. Integrity means you won't have to question if we are doing everything we can for you, it means we strive everyday to be role models for each other and conduct ourselves in a manner that would make us and our community proud.
We Create Fun
We know that holding ourselves to a high standard can be difficult, even stressful at times. To lessen these effects we embrace the idea of fun and play being an everyday necessity. Having fun increases communication, productivity and collaboration within our team. It also makes us more creative, something we value in all employees. We spend no less than 40 hours a week with each other, often more, having fun makes those hours more joyful and positively affects the environment of our office.
Here When You Need Us
We’re always ready for your questions, concerns
and whatever reason you may need us.
If you can’t call us please feel free to drop us a line.
We’ll get back with you as soon as possible